As we transition back to normal it is important for students to indicated how they would like us to address their enrollment or any credit they may have had at the time the quarantines began. If you are in that group and have not done so yet, please take a moment to evaluate the alternatives below and contact us. As we see it, there are five different ways to deal with this:
Continued Enrollment Several students and families have chosen to simply continue their enrollment through the quarantines. This is a very considerate way to support the gym or Dojo and help ZenQuest to survive this unprecedented challenge. Continuing enrollment in this way provides full access to all of ZenQuest’s online classes and support, and provides discounts on equipment and private online training.
Partial Enrollment This is for students who’s normal membership has lapsed, but want access to online classes. These students can arrange for a monthly payment of $25 to have full access to all online classes and videos. ZenQuest has amassed a library of online classes via Facebook live and ZOOM, and these are available on our special Facebook ‘Remote Training Support’ group. New classes will continue to be live streamed for a limited time. Students may also choose to arrange for private online trainings.
Enrollment Conversion Students who had a balance of enrollment time when in-person classes were suspended may convert that time into access to online classes. For example, if a student had a month of time remaining as of March 16th, they can use the monetary value of that time towards access to online class time at $25 per month. Once this time has expired, they can decide how to proceed from there. Students can also convert a balance of enrollment to online private trainings.
Enrollment Donation Students who had a balance of enrollment time when in-person classes were suspended may simply donate part or all of that time to the gym and then restart their enrollment upon their return. This will also contribute to insuring the survival of the Dojo during and following the quarantines.
Enrollment Pause This is for students who want to pause their membership going back to the date of start of class suspensions. Any balance of enrollment on the books at that time would be preserved and be restarted upon their return. This would mean no access to exclusive online classes or videos, and the student will be considered to be out of training during this time. Students who’ve utilized the online content should expect an appropriate adjustment to remaining enrollment time.
Please call 413-637-0656 or contact us via email at firstname.lastname@example.org to let us know what you decide. Again, we sincerely appreciate the kindness and generosity shown by the students and families continuing their enrollments and supporting us through this challenging time. If you would like to arrange for payment or contribution in this way please contact us and we’ll be happy to assist you.