As we see it, there are five different ways for students to deal with their enrollment or a balance of enrollment time that they had as the quarantines went into effect. These are as follows:
Continued Enrollment Several students and families have chosen to simply continue their enrollment through the quarantines. This is a generous way to support the gym or Dojo and insure ZenQuest’s survival through this challenging time. Continuing enrollment in this way automatically provides full access to all of ZenQuest’s online classes and support, and provides discounts on equipment and private online training.
Partial Enrollment This is for students who’s normal membership has lapsed, but want to participate in online classes. These students can arrange for a monthly payment of $25 to have full access to all online classes and videos. ZenQuest is already providing several online classes each week via Facebook live, and is exploring other ways to provide it’s exclusive content in the future. Students may also choose to arrange for private online trainings.
Enrollment Conversion Students who had a balance of enrollment time when in-person classes were suspended may convert that time into access to online classes. For example, if a student had a month of time remaining as of March 16th, they can use the monetary value of that time towards access to online class time at $25 per month. Once this time has expired, they can decide how to proceed from there. Students can also convert a balance of enrollment to online private trainings.
Enrollment Donation Students who had a balance of enrollment time when in-person classes were suspended may simply donate part or all of that time to the gym and then restart their enrollment upon their return. This will also contribute to insuring the survival of the Dojo during and following the quarantines.
Enrollment Pause This is for students who want to simply pause their membership going back to the date of start of class suspensions. Any balance of enrollment on the books at that time would be preserved and be restarted upon their return. This would mean no access to exclusive online classes or videos, and the student will be considered to be out of training during this time. Students who’ve had access to and utilized the online content should expect an appropriate adjustment to remaining enrollment time.
If you were enrolled as a student at ZenQuest at start of the quarantines and haven’t already indicated how you would like us to process the balance of your time, or your ‘Easy Pay’ autopayment please contact us and we will be happy to do so. You can contact us via email at firstname.lastname@example.org, or call 413-637-0656.
We sincerely appreciate the kindness and generosity shown by the students and families continuing their enrollments and supporting us through this challenging time. If you would like to arrange for payment or contribution in this way please contact us and we’ll be happy to assist you.